Privacy Policy

Last updated: April 4, 2026

This Privacy Policy describes how J.A.B. Enterprises (RO50573195), Romania, Iasi, operating as ReachBear ("we", "us", "our"), collects, uses, and protects your information when you use our website and services at reachbear.com.

1. Information We Collect

We collect the following information when you use ReachBear:

  • Account information: your email address and social media username
  • Payment information: processed securely through HiPay — we do not store your full card details
  • Public social media data: publicly available information from your TikTok or Instagram profile (follower count, post counts, engagement metrics) used to track your growth
  • Usage data: pages visited, features used, browser type, IP address, and device information

2. How We Use Your Information

We use your information to:

  • Provide and manage your growth subscription
  • Track and display your account's growth metrics on your dashboard
  • Process weekly payments
  • Send weekly performance reports and important service updates
  • Detect and prevent fraud or abuse
  • Improve our service

3. Information We Do NOT Collect

We never ask for or store your social media passwords or login credentials. All growth is achieved through external marketing campaigns — we never access or log into your accounts.

4. Data Sharing

We do not sell your personal information. We may share limited data with:

  • Payment processors: HiPay, to process your subscription payments
  • Service providers: third-party tools that help us operate and improve the service (analytics, email delivery)
  • Legal compliance: when required by law or to protect our rights

5. Data Retention

We retain your account data for as long as your subscription is active and for a reasonable period afterward. Growth snapshots and analytics data are kept to provide historical performance views. You may request deletion of your data by contacting us.

6. Cookies

We use essential cookies to keep you logged in and maintain your session. We may also use analytics cookies to understand how our service is used. You can disable cookies in your browser settings, but some features may not work properly.

7. Security

We take reasonable measures to protect your information, including encryption in transit (HTTPS), secure payment processing, and access controls. However, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

ReachBear is not intended for users under 18. We do not knowingly collect information from children. If we learn that we have collected data from someone under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of the service after changes constitutes acceptance.

11. Contact

If you have questions about this Privacy Policy, contact us at [email protected].